Bad-Tasting or Odorous Sub-Zero Ice
A taste or odor complaint should be compared with the incoming water and the condition of the ice bin. Replacing the ice maker is not the automatic first step.
What to check first
- Compare fresh ice with older ice stored in the bin.
- Check for uncovered food or spills near the ice storage area.
- Review bin-cleaning and filter-care instructions for your model.
What the observations mean
Odors can be associated with storage conditions, water supply or maintenance needs. If the water itself tastes unusual, address the water source as well as the appliance. Avoid using strongly scented cleaners inside a food-storage compartment.
Before you request service
Tell us whether the problem affects water, ice or both, and whether it appeared suddenly. Include recent plumbing changes or extended periods when the appliance was not used.
Have the full model number, your city and ZIP code ready. Describe when the issue began and whether it is constant or intermittent. Avoid removing appliance panels, handling wiring or opening refrigerant lines; those checks belong to a qualified technician.
Call (224) 347-1756 or request service online. Appointment timing and repair options are confirmed after reviewing your request.
